Welcome to the ISub Education FAQ Page
Who are ISub Education?
ISub (education) is a privately owned, UK registered and based
Limited company. The company is headed by two key industry personnel
(click here to meet the team) with over 26 years combined experience
within sublimation printing and/or technology to schools.
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Where are ISub
Education based?
ISub (Education) are based in the United Kingdom. We are centrally
located in the Midlands in a town called Kettering in Northamptonshire.
We are ideally located, just 2minutes off the A14 Junction 7 and
only 20 minutes from Junction 1 of the M6 and the A14.
Our
nearest airports are:
Birmingham - 45 minutes
East Midlands - 55 minutes
Heathrow - 1 hour 45 minutes
Stanstead - 2 hours
Click here to see our location
map |
Our
nearest train stations are:
Kettering - 5 minutes
East Midlands - 55 minutes
Heathrow - 1 hour 45 minutes
Stanstead - 2 hours |
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What does ISub
Education do?
The ethos behind our company is to sell, fully support and service
the best sublimation hardware, consumables and the associated
applications that the market has to offer. We supply printers,
heat presses, software, inks, paper, consumables and related items.
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Can you explain what Dye Sublimation means?
A quick search on the Internet using the word 'Sublimation' will
return 1000's of pages. Many of these refer to Dye Sub thermal
proofing printers. These do not constitute dye sublimation printing
in relation to ISub (Education’s) core business.
The term Dye Sublimation can be simply defined by the sentence,
'Solid dye particles being changed into gas using heat and pressure,
which then bond with any Polymers present, and then change back
into a solid'.
In English, this equates to putting sublimation ink on paper and
applying heat and pressure.
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Do you have a full price list?
Yes, we have a full price list which includes all our consumable
and printable items. You can email us at
enquiries@isub-education.co.uk
and we will send you a PDF electronic copy. Alternatively, you
can call
+ 44 (0)121 288 9898 and
we will send you a hard copy by snailmail.
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What do I need to start sublimating?
The main components of a sublimation system are:
- An Inkjet Printer
- A Heat Press
- Sublimation Ink
- ICC Colour Profile
- Sublimation Paper
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I am interested
in Dye Sublimation. Can you do a demonstration before I buy?
Yes, we do offer a demonstration facility at your site. You will
need to book an appointment by calling us on
+
44 (0)121 288 9898 or emailing us at
enquiries@isub-education.co.uk.
Alternatively, you can attend one of our hosted Open Days around
the UK. These are hands on dye sublimation taster sessions, typically
hosted at a City Learning Centre or LEA. Please email us at
enquiries@isub-education.co.uk
to find out details on the next event nearest close to you.
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Do you offer entry level systems?
Yes. Our entry level is an A4 printer and a Economy heat press
and retails for under £900.00.
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If I buy a dye sublimation system from ISub, can you install it and train me to use it?
Yes, we do offer an install and training service. For small format
print systems we just charge a fixed fee of £225.00, within
150 miles of our Kettering office. This includes travelling time,
full installation and training.
For locations in excess of 150 miles, please contact us for an
installation price.
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What is the difference between a clam heat press and a swing away heat press?
A clam heat press operates like a crocodiles jaw. This means the
top heated plate is at an angle facing the operator, when the
press is open. A swing away press operates by the top heated plate
rotating away from the operator, this is the most popular style
used within schools and colleges.
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What is an ICC profile and do I need one?
ICC (International Color Consortium) profiles represent the color
space of a specific substrate, ink, printer, monitor or capture
device. Colour profiles simply let one piece of hardware or software
know how another device or image has created its colours and how
they should be interpreted or reproduced.
ISub (education) creates ICC profiles that encompass the different
combinations of printers, print resolutions, sublimation inks,
paper and substrates. You don’t have to have an ICC profile,
but it will help you to achieve more accurate colour, if you do
use one and reduce your colour matching time.
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What is a bulk
ink feeder?
A bulk ink feeder is a system replaces ink cartridges in your
printer and which can supply inks continuously from external refillable
reservoir. This enables you to refill just the colour that is
running low. You cannot do this with cartridges where you are
forced to throw away any remaining ink in the cartridge just because
one colour is empty.
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Do I need to use special paper in my printer?
Unlike normal inkjet printing, where the ink remains in the paper,
with dye sublimation, we transfer the ink off the paper again
and into the substrate. For this reason, it is advisable to use
a special dye sub paper, which is specially formulated to release
the ink again.
ISub (Education) offers two ranges of Dye Sublimation papers.
Both are designed to be used with the current 4, 6 and 7 colour
printers and offer excellent performance and ink release to maximise
transfer to your substrate.
These papers offers excellent dimensional strength under ink heavy
ink loads (reduced wet-cockling) and high dye transfer to your
end substrate. This results in lower ink limits and approximate
ink saving of 25% versus other brands of sublimation media. All
this means improved production reliability.
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Can I place my orders over the phone?
No. ISub (Education) only accepts written orders for goods to
ensure we have a record of your order. Orders can be placed in
the following ways:
Post – Send orders to
ISub
(Education) Ltd, Education House, 68 Tailby Avenue, Kettering,
NN16 9FT.
Fax – You can fax your order to us on
+ 44 (0)1536 518465
Email – You can email your order to us
at
enquiries@isub-education.co.uk
Carrier Pigeon – Sorry we don’t accept
carrier pigeons!
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Can I get a credit account facility?
Yes. ISub (Education) offer account facilities. You will be required
to fill in an account application form that includes trade references.
Once we have received your application, we will process it. This
process includes writing to your references and taking a credit
and background check on you using Creditsafe.com.
If all this is acceptable, we will offer you an account facility
based on the results of our enquiries. We reserve the right to
refuse a credit facility and failure to adhere to our trading
terms may result in ISub (Education) withdrawing your account
facility.
Please note that ISub (Education) has a dedicated sales ledger
team that actively pursues late payment and bad debt and we use
an external debt collection agency to reclaim bad debt.
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